In this episode, Howard Farran sits down with Dr. Jill A. Tanzi, current president of the Alliance of Independent Dentists and a partner in Shero Dental Advisors. A valedictorian from Oxford, Massachusetts, she earned her BA cum laude in Biology from the University of Rochester and her DDS with honors from the University of Maryland,...

On today’s episode, Dr. Allen Gotora presents a powerful framework for bringing the dentist’s world and the team’s world into better alignment during the Dental Success Summit 2026. Drawing from his own leadership journey and a recent dental mission in the Dominican Republic, Allen explains how unclear expectations, weak communication, toxic behavior, and lack of...

In this episode of Management Unfiltered, hosts Zach Shelley and Kirk Teachout explore the leadership balance every practice owner, office manager, and team leader needs to master: knowing when to step in, when to step back, and when helping may actually be holding your team back. They discuss how to address small issues early, hold...

▶️ Full 5-part Hygiene Crisis series playlist: https://www.youtube.com/playlist?list=PLc5Ru9aNk5_M 📥 Free Resource: https://go.mydentalplaybook.com/resources/hygienist-recruiting-ad-template➖➖➖➖ If you’re struggling to hire hygienists, offering a higher hourly wage probably isn’t the solution. In this episode, Gary Bird sits down with recruiting and operations leader Paige Mosquella to reveal why the best dental practices attract great hygienists without relying on expensive recruiting or...

In this episode Ash sits down sits down with Zane from MyDentalForce at the SWDC show to discuss practical strategies for dental practices aiming to improve their operations and collections. Zane, a software engineer with hands-on experience as a technology director in a dental group, shares how leveraging existing patient databases can unlock significant revenue...

Post-visit follow-ups — this episode is all about ’em! Following up with patients is one of the most overlooked ways to build trust. Kiera shares tips on both how to accentuate and accelerate your post-visit methods as a practice, as well as what to avoid doing. Episode resources: Subscribe to The Dental A-Team podcast Schedule...

Dr. Killeen shares a story from Rory Sutherland’s Alchemy about a hotel that replaces its doorman with an automatic sliding door to save money. While the change looks efficient on paper, the hotel loses countless small but meaningful services that the spreadsheet never measured. The story offers a valuable lesson about ego, humility, and leadership. Before making...

Rushi Ganmukhi, founder and CEO of Bola AI, joins Lester De Alwis to make the case that documentation is not just a time problem for dental practices; it is a revenue problem. Drawing on a case study with one of the largest DSOs, Rushi explains how voice AI freed up hygienists to do more thorough...

Low case acceptance may have less to do with your treatment presentation and more to do with everything that happened before it. In this episode, Dr. Jerry Burns explains why case acceptance should be viewed as the amount of diagnosed treatment a patient schedules at the time of presentation, not simply whether they schedule anything...

On today’s episode, Dr. Mark Costes takes the podcast offshore, recording from the ocean in Fiji with Dr. Jeff Clark for a conversation on military dentistry, endodontics, practice ownership, and mission work. Jeff shares how the Navy helped shape his early career, why he ultimately chose endodontics, and how he found the opportunity to return...