You’ve made the decision to fire an employee. You’ve had the conversations, offered coaching, and watched the behavior affect the rest of your practice. Then, just before the termination meeting, the employee tells you something you didn’t know: they’re dealing with a medical condition, a change in medication, or a pregnancy-related issue.   Can you...

Esther Shirin returns to Dental Leaders under a new name, having first appeared as Sharon Walsh in episode 278 to talk about losing her practice, her marriage and her children during a breakdown that led to alcohol addiction and homelessness. This conversation picks up from there: she’s written a book about everything that happened since,...

Guest host Michael Suruy with @dhy_boys is back this week with Ursula Jaimes, RDH, @latinahygienist to highlight her journey to becoming a dental hygienist, taking advantage of a local program that covered her tuition costs completely! Ursula also talks about how she navigated the intensity of dental hygiene school while raising her daughter. Her experience...

Your AR report can either be a weekly panic trigger or the clearest roadmap you have for better cash flow. As we head toward 2027, I’m seeing a major trend across dental practices: smart, hardworking teams who genuinely don’t know what’s happening inside the billing department and can’t tell if their numbers are healthy or...

Your team looks slammed, the phones never stop, and patients keep checking in, yet production still feels soft. That disconnect is maddening, especially when you spot missed opportunities like unscheduled treatment that never gets followed up, overdue patients who quietly disappear, and tomorrow’s schedule sitting with holes no one is trying to fill. We break...

You fix one problem in your dental practice, only to have another appear two weeks later. Victoria Peterson explains why isolated fixes rarely last and how building an integrated operating system creates a practice that runs with greater consistency, even when you’re not there. “I’m not going to fix a problem. I’m going to build...

🚀Experience dental continuing education like never before at DIG-A-PALOOZA: https://dentistryingeneral.com/dig-a-palooza🚀Check out our new Dental AI Receptionist! It schedules better than humans:  https://bit.ly/48RHMt2🚀Grow Your Practice with Cherry Payment Plans: https://bit.ly/4p48qoC➖➖➖➖ Most dentists aren’t failing because of bad marketing. They’re failing because they’re using a 2020 playbook in a 2026 market. In this episode, Gary Bird sits down...

On this episode Vishal and Mike review some updates from this years Dentsply Sirona World and recent CDOCS education events. From grafting to DS Core we have you covered!

Are you treating your dental membership plan like a discount coupon, or like a true recurring revenue model?In this episode of Dental Unfiltered, host Matt Brown sits down with Paul Lowry, co-founder of Dental Menu, to dismantle why most in-house, “DIY” membership plans fail—and why shifting to a dedicated membership platform can unlock tens of...

On today’s episode, Dr. Mark Costes sits down with Micah Brown, founder of Legacy Financial Solutions and author of Owner’s Blind Spot, to discuss why selling your practice shouldn’t be your entire retirement strategy. Micah shares his three-part approach to protecting your income, keeping more of what you earn, and converting your assets into retirement...